Legal · Prepaid passes
A refund if the pass is still unused.
Starter, Pro, and Premium are prepaid windows, never a subscription. Request a refund within 7 days of purchase if you have not started a full mock on that pass.
- Window
- 7 days
- Condition
- No paid mock
- Auto-renew
- Never
- 1,900+ original items
- Worked explanation on every item
- Prepaid · no auto-renew
- Independent — not CSC
- Built for mobile 4G
The rule we honor
7-day refund if you have not started a full mock on a paid pass. There is nothing to cancel.
7 days, unused pass
Request a refund within 7 days of purchase if you have not started a full mock on that paid pass. The free diagnostic, category practice, flashcards, and the daily challenge do not use up this window.
What “started a mock” means
Starting a timed Professional or Subprofessional full mock on a paid pass closes the refund. When that exam-day timer starts, the window is used. Sitting the free diagnostic does not count.
How we process it
Sign in with the Google account you used to buy, open Settings, and tap Request a refund on that purchase (within 7 days). Or email us from Contact. Refunds go back through PayMongo on the same rail you paid (GCash, Maya, QR Ph, or card). The pass is revoked when the refund is issued. Wallet timing follows your provider.
What we will not refund
After the 7-day window, after a paid full mock has started, or after you delete the account. Gift codes have no cash payout — a refund belongs to the original purchase, not to a code you were given.
Nothing to cancel
Starter is ₱99 for 30 days. Pro is ₱149 for 60 days. Premium is ₱299 for 150 days. Passes never auto-renew. Buy again and the new window stacks from your current expiry. See pricing.
Related pages
- Pricing
Starter ₱99 / 30 days. Pro ₱149 / 60 days. Premium ₱299 / 150 days. No auto-renew.
- Terms
How you can use CSEPass — prepaid windows, fair use, governing law.
- Privacy
What we store, how anonymous diagnostics work, and account deletion.
- Contact
Email support with your purchase id for refunds and billing help.
- FAQ
Prepaid passes, payment rails, and the short refund answer.
- Disclaimer
Independent reviewer — not CSC. Original items only.
See the product before you buy.
~40 items, no signup, topic map when you submit. Buy a prepaid pass only if you want more than the free allowance.